Returns and Exchanges
If you need to return/ exchange an item purchased online, please contact us on 082 806 3870 or firstname.lastname@example.org within 7 days of the delivery date of your order.
The client will be responsible for the cost of returning the order to us, unless the item was the incorrect size or faulty in any way – please contact us for the most cost-efficient option. In the event of an exchange for a different size of the same item, Sonni & SAAR will courier the exchanged product to the client at no extra charge.
Please ensure that a returned item is in its original state – we cannot accept returned items worn, washed or damaged by the client.
Unfortunately we do not accept returns on sale items.